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Privacy Policy

Last updated: April 17, 2026

1. Introduction

Build AI Inc. ("Build AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platforms — including DentalOS, CommerceAI, RestaurantAI, and QA Evaluator — as well as our website at buildai.so.

2. Information We Collect

2.1 Information You Provide

  • Account registration details (name, email, company information)
  • Payment and billing information processed through secure third-party providers
  • Communications with our support team or through our contact forms
  • Business data uploaded to our AI Agent platforms for processing

2.2 Information Collected Automatically

  • Device information (browser type, operating system, device identifiers)
  • Usage data (pages visited, features used, interaction patterns)
  • Log data (IP address, access times, referring URLs)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our AI Agent services
  • Process transactions and manage your account
  • Train and optimize our AI models to deliver better business outcomes
  • Send service updates, security alerts, and administrative messages
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and enforce our terms

4. Data Processing for AI Services

Our AI Agents (DentalOS, CommerceAI, RestaurantAI, QA Evaluator) process business data to deliver automated workflows. We ensure:

  • Business data is processed solely for the purpose of delivering the requested AI service
  • Data is encrypted in transit and at rest using industry-standard AES-256 encryption
  • We do not sell, share, or use your business data for advertising purposes
  • You retain full ownership of all data uploaded to our platforms

5. Data Sharing & Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who assist in operating our platforms (cloud hosting, payment processing, analytics)
  • Legal Compliance: When required by law, subpoena, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing activities
  • Request data portability in a structured, machine-readable format
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@buildai.so.

9. Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. While no system is 100% secure, we continuously work to protect your data against unauthorized access or disclosure.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: